Privacy Policy
Last updated: September 2, 2026
1. Overview
This Privacy Policy explains what information ScalableAI ("we," "us," "our") collects when you use our AI assistant (the "Service"), how we use it, and the choices you have.
2. Information We Collect
| Category | Examples |
|---|---|
| Account information | Username, password (stored securely, never in plain text), account preferences |
| Chat content | Messages you send, images you upload or generate, camera images you submit for analysis |
| Usage data | IP address, approximate location derived from IP, timestamps, feature usage (e.g. which capabilities you use) |
| Anonymous preview data | Messages sent through the free, no-sign-in preview chat, tied to a randomly generated identifier stored in your browser rather than to a real identity |
3. How We Use Information
- To operate and provide the Service, including generating responses to your messages.
- To maintain your chat history if you have an account, so conversations persist across sessions.
- To enforce usage limits on the free anonymous preview and prevent abuse.
- To improve the Service, including reviewing chat interactions to identify errors or safety issues.
- To communicate with you about your account, such as security notices.
4. AI Processing and Third-Party Providers
To generate responses, ScalableAI sends your messages to third-party AI infrastructure providers (for example, Groq for language responses, and Pollinations for image generation). These providers process your input to return a response but do not independently identify you beyond what's included in the request. Their own privacy practices govern how they handle data once received; we recommend reviewing [Groq's / Pollinations' / relevant provider's] privacy policy for details.
5. Anonymous Preview Chat
The free preview chat on our homepage does not require an account. It's associated with a random identifier generated and stored in your browser's local storage, not with your name, email, or any account. This data may still be processed by the AI providers described above to generate a response, and may be retained for abuse-prevention and service-improvement purposes for a limited period.
6. Cookies and Local Storage
We use browser local storage (not third-party tracking cookies) to remember things like your anonymous preview identifier, message count, and interface preferences (such as theme). This data stays on your device and is used only to make the Service function correctly.
7. Data Sharing
We do not sell your personal information. We share data only with:
- The AI infrastructure providers described in Section 4, to the extent necessary to generate a response.
- Service providers who help us operate the Service (e.g. hosting), under confidentiality obligations.
- Authorities, if required by law or to protect the safety of our users or the public.
8. Data Retention
Account chat history is retained until you delete it or delete your account. Anonymous preview data is retained for [retention period — specify] for abuse-prevention purposes, after which it may be deleted or anonymized further.
9. Your Rights and Choices
- You can delete individual chats or your entire account from within the app's settings.
- You can clear your browser's local storage to remove your anonymous preview identifier at any time.
- Depending on your location, you may have additional rights under applicable law (such as GDPR or CCPA) to access, correct, or delete your personal data. Contact us at 1njam0mvt@scalableai.us to exercise these rights.
10. Children's Privacy
The Service is not directed to children under [13/16 — specify based on jurisdiction], and we do not knowingly collect personal information from children under that age.
11. Security
We use reasonable technical and organizational measures to protect your information, including secure password storage. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
13. Learn More / Contact
For questions about this Privacy Policy or how your data is used, contact us at 1njam0mvt@scalableai.us. For details on how a specific third-party AI provider handles data it processes on our behalf, refer to that provider's own privacy documentation.